| Q. |
Are your Certified Home Health Aides (CHHA), Screened, Bonded and Insured? |
| A. |
Yes - All of our personnel have been extensively screened through in-depth interviews, reference checking, criminal background check and are certified by the New Jersey Board of Nursing as Home Health Aides. |
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| Q. |
How much lead time is required for a CHHA placement? |
| A. |
GraciousCare Inc. requests a 3 to 4 days notice to make a placement. However, we do understand how suddenly a need can develop and so we are regularly able to place an aide within 24 hours. |
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| Q. |
Do you provide Registered Nurse (RN) and Licensed Social Worker (LSW)supervision? |
| A. |
GraciousCare Inc. is one of the few home health agencies whose cases are supervised by both a RN and LSW who jointly coordinate a client "Care Plan". |
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| Q. |
Who is responsible for the payment to the CHHA? |
| A. |
GraciousCare Inc. is the employer and is responsible for all tax liabilities and Workers Comp. insurance for the CHHA. |
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| Q. |
Can the client or client’s family meet the prospective CHHA prior to placement? |
| A. |
Yes - GraciousCare Inc. is able to set up interviews at our office or in your home. |
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| Q. |
What do I have to provide to a live-in CHHA? |
| A. |
A comfortable place to sleep, preferably a private room, bathing facilities, and three meals a day. |
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| Q. |
Will GraciousCare Inc. share my health information with anyone? |
| A. |
No - GraciousCare Inc. will respect your privacy as mandated by HIPPA. |
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| Q. |
Are GraciousCare Inc. prices competitive? |
| A. |
Although GraciousCare Inc. provides compassionate and unique home healthcare services that differentiate us from other agencies, our rates remain very competitive, and often lower than our competitors. |
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| Q. |
If I have a question whom do I call? |
| A. |
Each client and their families receives the full attention of GraciousCare Inc. management team if any questions or issues should arise. |
